Basic information

  • Host or sponsor: Umbrella organisation
  • Type: Self-Assessment
  • Year established: 2005
  • Status: Active
  • Thematic area: Humanitarian / emergency relief
  • Summary: The Guide is an multidimensional approach to evaluate the quality of humanitarian actions. It is a comprehensive set of principles and methods grouped into five thematic areas: humanitarian ethics (humanity, impartiality and independence), NGO governance, human resources management, the project cycle (using the COMPAS Qualité methodology) and participation of affected populations. This approach is context sensitive since it prioritizes questions to ask oneself rather than responses to apply whatever the context. The aim of the Synergie Qualité approach is to help NGOs implement their own ‘quality approach’. The guide is in the process of being translated into english.

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Contact details

  • Host organisation: Coordination SUD (National Coordination of International Solidarity NGOs)
  • Website: www.coordinationsud.org
  • Phone: +33 1 44 72 93 72
  • Address: 14, passage Dubail - 75010 Paris France

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Areas addressed

  • Principles or standards: Standards-based
  • Communications / advocacy / fundraising:
    • General commitment to transparency
  • Governance and Management:
    • General commitment to good governance
    • Anti-Corruption
    • Board structure
    • Conflict of Interest
    • Financial reporting
    • Stewardship of funds
  • Human resources:
    • Staff development and training
    • Staff relations
    • Volunteer relations
  • Beneficiary / client / supporter participation:
    • General commitment to beneficiary participation
    • Financial reporting to beneficiaries / clients / supporters
  • Monitoring and Evaluation:
    • General commitment to evaluation
    • Commitment to integrate learning in future
    • Impact evaluation
  • Cross-cutting thematic areas:
    • Gender equality
    • Environmental impact
    • Human rights
    • CSO collaboration and partnership

Further info: Cordination Sud is part of a network fomed by ALNAP, HAP, People in Aid, the Sphere Project, Groupe URD (Urgence Réhabilitation Développement) and the Emergency Capacity Building Project (ECB).

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Assessment

Synergy Qualite offers a flexible approach to improving quality and accountability with the focus on the needs and contexts of the organisation using the tool rather than a focus on set standards of practice.

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Similar initiatives

COMPAS Qualité

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